Customer Relationship Management

Increase CRM Adoption Rate: Guidelines & Tips to Follow


The troubled economy over the last few years and growing competition has resulted in companies struggling to retain their customers. Cost cutting measures are the order of the day now. In order to survive, companies have no other option but to outperform their competitors without inflating budgets. All these circumstances have made CRM more important […]

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Combining CRM and BI for better results

Customer relationship management is managing your company’s approach and interaction with current and future customers. It often involves use of technology to organize, synchronize and automate marketing, sales, after sales support and technical support. On the other hand, Business Intelligence refers to using diverse software applications to analyze organization’s raw data. Business Intelligence spans many […]

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CRM Software

Customer relationships have become important for every business, small and big. Forming and maintaining good relationship is important for long-term success. Ignoring this important aspect will affect the sustainability of the business. CRM software streamlines all major areas of customer interactions. If you want your Sales team to perform well, you will need more than […]

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